Say “Yes” to patients frequently. Patients love to hear the word Yes, because it represents cooperation and convenience. Give them as many Yes’s as possible, such as: Yes, we can see you tomorrow. …
Say “Yes” to patients frequently.
Say “Yes” to patients frequently. Patients love to hear the word Yes, because it represents cooperation and convenience. Give them as many Yes’s as possible, such as: Yes, we can see you on …
Avoid office gossip.
Avoid office gossip. Be professional when it comes to workplace interactions. Contributing to rumors and speculation makes the practice unnecessarily stressful. Set a positive example and refuse to …
Say “Yes” to patients frequently.
Say “Yes” to patients frequently. Patients love to hear the word Yes, because it represents cooperation and convenience. Give them as many Yes’s as possible, such as: Yes, we can see you on …
Advice for the Practice Leader – Show your ortho team how to be patient-centric.
Advice for the Practice Leader – Show your ortho team how to be patient-centric. Before making a decision, ask “Will this benefit our patients?” Require your team members to do the same. And in all …
A good practice shines because of the team.
A good practice shines because of the team. The most successful endodontists have learned to delegate responsibilities to their staff. With delegation, doctors experience less stress and have more …
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