When performance goes flat. Many specialty practices go through periods of plateaus regarding production, profit, and income. The reason is usually because they are holding on to systems that brought …
Reactivate any patient without their next appointment.
Reactivate any patient without their next appointment. As the economy slows down, keeping patients scheduled becomes a bigger challenge. Practices should have a dedicated time every day for reaching …
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Gradually delegate everything possible.
Gradually delegate everything possible. The best way to approach this is to read your state board regulations on what orthodontics staff members are legally allowed to do and then create a plan to …
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Before you make your next big purchase…
Before you make your next big purchase…Take a moment before the next big expenditure and challenge yourself with the reasons you shouldn’t buy it. We are not saying don’t buy it, we are saying take …
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Build value in every phone call.
Build value in every phone call. People are worried about the economy even if they don’t have financial challenges. In the 2008–2009 recession we saw hygiene patients canceling, not scheduling, or not …
Add value.
Add value. Orthodontic practices will need to continue to add value to compete effectively with different orthodontic delivery models. One of the benefits that can be provided to patients is to offer …