Are your referrals up or down? Many specialists do not really know their numbers, but the one question you can ask is whether your referrals have increased or decreased. Based on the answer, act …
Tell every patient how glad you are to see them.
Tell every patient how glad you are to see them. Telling patients that you love having them in the office and look forward to seeing them at their next visit goes a long way toward developing powerful …
Continue Reading about Tell every patient how glad you are to see them. →
Practice management is about systems.
Practice management is about systems. Practice management is about having excellent systems, but systems are about having excellent habits. Systems only work if you develop a habit for carrying them …
Continue Reading about Practice management is about systems. →
External circumstances can hurt a practice.
External circumstances can hurt a practice. Pay attention to what is happening in your community. External factors like the economy or a large nearby business shutting down can have direct effects on …
Continue Reading about External circumstances can hurt a practice. →
Do you have enough cash reserved for a downturn?
Do you have enough cash reserved for a downturn? Some specialty practices are declining due to economic factors. In some cases, the practice does not have enough cash to handle a short- or mid-length …
Continue Reading about Do you have enough cash reserved for a downturn? →
Design your management systems for success.
Design your management systems for success. You should analyze your management systems and protocols annually. Determine which steps can be eliminated, what needs to be added, and how you can be more …
Continue Reading about Design your management systems for success. →
Prioritize your opportunities.
Prioritize your opportunities. If you want to increase practice production, make a list of the actions you could take to do so and put them in priority order from greatest to least impact. …
Does new dental technology save time?
Does new dental technology save time? Dental technology can save an enormous amount of time. Just think about the difference between making appointment confirmation calls years ago and automated text …
Continue Reading about Does new dental technology save time? →
Systems help you achieve practice potential.
Systems help you achieve practice potential. Most practices, even good ones, operate below their potential. If you want to improve performance, you need to implement the most advanced proven business …
Continue Reading about Systems help you achieve practice potential. →
A world-class team follows the practice’s policies.
A world-class team follows the practice’s policies. If you want to truly have a world-class team, you must insist that the team follow the policies of the practice. Too often, specialists do not know …
Continue Reading about A world-class team follows the practice’s policies. →
Have you asked referring doctors how they like to communicate?
Have you asked referring doctors how they like to communicate? Some doctors prefer email and others like texting. As technology and behaviors continue to change, it will be more important than ever to …
Continue Reading about Have you asked referring doctors how they like to communicate? →
Don’t let complacency keep you from your true practice potential.
Don’t let complacency keep you from your true practice potential. Many practices teams are complacent because they are doing well. Doing well does not necessarily equate to achieving your full …
Continue Reading about Don’t let complacency keep you from your true practice potential. →
