What is the one thing you did today to increase referrals? There should never be a day when you have not taken one or more actions to increase referrals. The first day you don’t take action will lead …

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How can an office manager develop a culture of positivity? The first step is demonstrating appreciation for everyone on the team on a regular basis. When you build the self-confidence of the team, the …

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Can dentists become wealthy? Absolutely, but it generally takes time. Building the practice, growing it annually, and having a disciplined savings plan will allow dentists to accumulate wealth and …

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Are you concerned about the future of dentistry? “The best way for you to predict the future is to create it.” This powerful, proactive philosophy is famously attributed to management expert Peter …

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Treat Your Referring Doctors Like Customers - Tip #2. Every time you speak to a referring doctor, give them a compliment. Compliments make people feel important, and everyone likes to feel important. …

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Treat your referring doctors like customers - Tip #1. Referring doctors will make or break most specialty practices. Be sure that you think of them and treat them like your most important customers. …

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Growth sucks cash. Whenever you make a major investment in your practice, you’re probably going to have less available cash until that investment pays off. The key is to make the investment knowing …

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If you want to build a great team, implement great systems. Systems are the foundation of building a great team. Without them, the team will never reach the performance levels and results that …

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Goal setting is not just aspirational. Goal setting is more than just a list of aspirations and should be directly tied to immediate steps that start making a difference. …

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Technology does not replace customer service. Don’t make the mistake of thinking that your advanced technologies are so impressive that customer service can be flat or declining.  …

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Fix it now. You often know certain things about your practice are not running properly. Instead of waiting or procrastinating, the best course of action is to fix it now. …

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Do you have a team member who hates their job? Some statistics indicate that many Americans hate their jobs. Creating a culture of positivity with positive feedback can help any team member to have a …

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