Start your day with something positive. In this case, we mean saying something positive to colleagues and coworkers. A positive person can lift up everyone else in the practice. …
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Increasing Practice Production Every Year
Start your day with something positive. In this case, we mean saying something positive to colleagues and coworkers. A positive person can lift up everyone else in the practice. …
Continue Reading about Start your day with something positive. →
Organize the work. We still find that many team members have not been guided as to how to properly organize their work. When work is organized with systems and checklists, the results are bound to be …
Teach your team something new every day. If a team member goes home without learning anything new on any day, then that day was not progress! …
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Do you have an “open attitude?” Having an open attitude means you are receptive to learning anything. You don’t start with what you won’t do. You start by asking what you could do. The Best 22 …
You need an insurance system. Reimbursements from dental insurance can vary in results for the practice by as much as 25% depending on how you run your insurance system. There are many factors, but if …
Capture the new patient with systems and scripting. Up to 16 percent of potential new patients in many practices never schedule an appointment. The key is in the scripting and language used to build …
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Systems take time. Too many practices try to update or upgrade their internal operational systems all at once and this usually doesn’t work. It takes at least a year to redo the major systems in a …
Build up other team members' egos. Periodically take the time to let coworkers know how much you appreciate them, what a great job they’re doing, and how much you love working with them. Everyone, …
Eliminate steps in your systems. Go through every system and eliminate steps to increase efficiency. If you can’t find 10 or more steps to eliminate quickly, you might not be looking hard enough. …
Raise your fees. Keeping your fees lower to retain patients and attract referrals does not work. Instead, improve your customer service and create an incredible patient experience and raise your fees …
Reduce mistakes. All businesses, including dental practices, make mistakes. Making a mistake once or even twice is understandable. Having more than that each day means that no one is learning from …
Don’t tolerate unimportant and undesirable conversations. Some practices have a toxic environment with some staff members. The more you engage in conversations that are negative or disruptive, the …
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