Clean up your office. Spring is around the corner. Now is the perfect time to go through your office and dispose of anything you don't need. …
Don’t get sold on something you don’t need.
Don’t get sold on something you don’t need. Every salesperson wants to make money, and that is the way it should be. However, it also means that they are very good at selling you things whether you …
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Don’t just do the easy thing.
Don’t just do the easy thing. Over many years of working with thousands of clients, we have found that simply doing the easy thing often fails. For example, it is easier to write a check for referral …
Let patients know how well things are going.
Let patients know how well things are going. Dental hygienists should take the time to let every patient know that their treatment looks great. This is an opportunity to complement the dentist and the …
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Got energy?
Got energy? A director of ticket sales for a professional sports team was recently asked why people still go to stadiums when they can have such a great television experience on a flat screen at home. …
Stress is the enemy of fun.
Stress is the enemy of fun. The best way to eliminate stress is to implement highly efficient systems that allow dental team members to flow through their days with low fatigue and high levels of …
Get the right education.
Get the right education. Practices need to focus on bringing in new education that is directly relevant to where they are today and where they want to go tomorrow. …
Check your accounts receivable.
Check your accounts receivable. Many practices are shocked to find out that their overdue accounts are bigger than they realized. The best policy is to collect what is due at the time of the visit …
Increasing Case Acceptance Tip #5: Tell the patient: “I will help you through this.”
Increasing Case Acceptance Tip #5: Tell the patient: “I will help you through this.” Let patients know you will help them through the procedure, keep them comfortable, monitor their recovery, and be …
Increasing Case Acceptance Tip #4: Tell the patient: “I know exactly how to help you.”
Increasing Case Acceptance Tip #4: Tell the patient: “I know exactly how to help you.” If you want to build amazing confidence in your patients, simply tell them that you know exactly what to do to …
Increasing Case Acceptance Tip #3: Tell the patient about your training.
Increasing Case Acceptance Tip #3: Tell the patient about your training. Whether you learned it in your dental school, residency education, or in a continuing education course, you are well trained to …
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Increasing Case Acceptance Tip #2: Tell patients how many times you have performed the treatment.
Increasing Case Acceptance Tip #2: Tell patients how many times you have performed the treatment. Have you done the recommended procedure over 100 times? Then tell patients. When patients learn how …
