Improve case acceptance. One quick way to improve case acceptance is to offer interest-free patient financing to every patient whether they need it or not. You never know which patients are declining …
Not thinking about retirement?
Not thinking about retirement? Don’t allow the belief that you don’t care about retiring to dissuade you from saving money. There are too many practice leaders who aren’t thinking about retirement and …
Great leaders are positive at all times.
Great leaders are positive at all times. People love positivity and resent negativity. Great leaders are inspirational simply by always being positive. …
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Never discuss politics in the office.
Never discuss politics in the office. We recently heard about a practice that lost a patient and family because they were offended by the political discussion between the doctor and assistant during …
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Be in the strongest possible position.
Be in the strongest possible position. In business, there are always surprises, so the stronger your current position, the more easily you will be able to weather any negative changes and have time to …
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Dental hygiene should be approximately 25% of practice production.
Dental hygiene should be approximately 25% of practice production. If you are not tracking at least eight key statistics for dental hygiene, you don’t really know what is going on in your practice. …
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Reduce no-shows.
Reduce no-shows. No shows will cost the practice millions of dollars over the course of a career. You need excellent scripting to educate patients that no-shows are unacceptable. …
Decrease your overhead by 4%.
Decrease your overhead by 4%. This is possible for almost all practices that we meet. A 4% decrease in overhead on an $800,000 practice increases income by $32,000 per year. …
Never leave today without being ready for tomorrow.
Never leave today without being ready for tomorrow. At the end of each day, the entire practice should be set up to start exactly on time the next day with no stress or tension. …
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Compliment every patient.
Compliment every patient. Part of every Levin Group system is complimenting patients every time, every day. People love compliments and view it as a positive interaction that makes them like to …
You always need more new patients.
You always need more new patients. Don’t ever assume that you don’t need more new patients. We have seen many practices stop taking new patients only to find themselves in production decline. …
If production goes up, the practice will be fine.
If production goes up, the practice will be fine. As long as production is outpacing overhead, profit will also increase every year. …
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