You can change people’s attitudes. Despite what you may have heard, you can change team members’ attitudes with excellent leadership. Start by evaluating how you want the team to behave and focus on …
Make sure your team follows the systems.
Make sure your team follows the systems. Like any superstar sports team, you cannot continue to win if the team doesn’t follow the playbook or plan. Proven step-by-step systems are the playbook of a …
Continue Reading about Make sure your team follows the systems. →
Does your practice have any humor?
Does your practice have any humor? When was the last time you and your team members had a good laugh? Humor is one of the key attributes of creating a positive environment. …
People with goals simply achieve more.
People with goals simply achieve more. Every year, give every team member at least one goal and no more than three. When people have goals, they achieve more than when they do not. …
Continue Reading about People with goals simply achieve more. →
You will always need more new patients.
You will always need more new patients. Orthodontic competition is growing and this will continue. The simple solution is implementing outstanding referral marketing to generate more new patients. …
Continue Reading about You will always need more new patients. →
Leadership means leading.
Leadership means leading. There’s no such thing as passive leadership. Leadership means knowing where you are going, communicating it to the team, and making sure you keep moving in that direction. …
If you’re angry, use it to get focused.
If you’re angry, use it to get focused. Anger can actually be a positive emotion if, and only if, you use it to become focused. Why are you angry and what do you need to do to improve the situation …
Continue Reading about If you’re angry, use it to get focused. →
You can’t always count on a good economy to grow your practice.
You can’t always count on a good economy to grow your practice. As we now face an uncertain economy, practices may have to endure some challenges. Practices that implement outstanding systems now will …
Continue Reading about You can’t always count on a good economy to grow your practice. →
Being more charismatic Tip #5: Ask patients questions about themselves.
Being more charismatic Tip #5: Ask patients questions about themselves. Learning personal information about people makes them feel special and this will build outstanding patient relationships. …
Continue Reading about Being more charismatic Tip #5: Ask patients questions about themselves. →
Being more charismatic Tip #4: Listen carefully when anyone else is speaking and do not interrupt.
Being more charismatic Tip #4: Listen carefully when anyone else is speaking and do not interrupt. When people feel they are heard they appreciate you and this will build fantastic patient …
Being more charismatic Tip #3: Make eye contact with everyone you talk to.
Being more charismatic Tip #3: Make eye contact with everyone you talk to. When you look people in the eye, they feel you’re paying attention to them, and this will build outstanding patient …
Continue Reading about Being more charismatic Tip #3: Make eye contact with everyone you talk to. →
Being more charismatic Tip #2: Always use positive language and words.
Being more charismatic Tip #2: Always use positive language and words. Positive words have a positive effect on other people and will build outstanding patient relationships. …
Continue Reading about Being more charismatic Tip #2: Always use positive language and words. →
