Reason #3 for Patient Decline: Leaving Insurance Plans. If you decide to exit a dental insurance plan, you will lose patients. This decision still might make sense; however, you must make …

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Reason #2 for Patient Decline: Poor Customer Service. Poor customer service is one of the fastest ways to drive patients away. Work on your customer service strategies every day and make sure they are …

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Reason #1 for Patient Decline: Delayed Scheduling. Be sure that your schedule is mathematically constructed to accommodate patients and reach daily production goals.  …

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Watch your cash flow carefully. Orthodontic practices sometimes find that despite being busy, they have cash flow crunches. This often occurs because the number of new patients has declined, …

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Technology is not customer service. Orthodontic practices have excellent new technologies that can greatly increase the efficiency of patient treatment and chair time. However, having great …

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How can an office manager develop a culture of positivity? The first step is demonstrating appreciation for everyone on the team on a regular basis. When you build the self-confidence of the team, the …

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Can dentists become wealthy? Absolutely, but it generally takes time. Building the practice, growing it annually, and having a disciplined savings plan will allow dentists to accumulate wealth and …

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Are you concerned about the future of dentistry? “The best way for you to predict the future is to create it.” This powerful, proactive philosophy is famously attributed to management expert Peter …

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Bonus systems are powerful motivators. If you want to increase motivation and create opportunities for staff members, the right bonus system will inspire your entire team.  …

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Get your referral marketing firing on all cylinders. When you’re running on “all cylinders,”  your marketing is focused on patients, parents, referring doctors, social media, and the community. If you …

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Growth sucks cash. Whenever you make a major investment in your practice, you’re probably going to have less available cash until that investment pays off. The key is to make the investment knowing …

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If you want to build a great team, implement great systems. Systems are the foundation of building a great team. Without them, the team will never reach the performance levels and results that …

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