Don’t become obsolete. If you’re doing things the way you did them even a few years ago, you may be becoming obsolete in the job. The world continues to change, and everyone needs to be retrained …
Invest in team training.
Invest in team training. Practices that invest in team training will help every team member to operate at the highest level and with the best results. …
Do you know your maximum debt level?
Do you know your maximum debt level? Every practice should have a sense of the maximum debt that the practice, as a business, will be allowed to have. This will keep the practice healthy and strong …
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Do you measure your marketing coordinator?
Do you measure your marketing coordinator? It is essential to measure the results of the marketing coordinator every month. Don’t just look at that month but look at year-to-date and compare it to the …
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The angry parent.
The angry parent. If you are confronted by an angry parent, which often happens at the front desk, the best strategy is to listen. Simply focus on what the parent is saying, listen to the reasons they …
Technology can revolutionize a practice.
Technology can revolutionize a practice. Like everything else, there are good and bad technologies in regard to return on investment. If it makes you faster, more efficient, or better, it may be worth …
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Don’t read too many self-help books.
Don’t read too many self-help books. We love self-help books and have many self-help book junkies at Levin Group. However, when you read too many of these books too quickly, you simply confuse what …
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How would you rate your practice?
How would you rate your practice? A useful (and simple) exercise is to ask every team member and doctor to rate practice performance between 0 to 10. Anyone who rates the practice below a 10 should …
Give a positive update to every parent and patient, every time that you can.
Give a positive update to every parent and patient, every time that you can. An appointment check-in should not be seen as just routine. This is an opportunity to let parents and patients know how …
Fix your attitude.
Fix your attitude. We all occasionally need to “adjust” our attitude. If you are having a slump of any kind, simply decide to fix your attitude right away. …
Find the bottlenecks.
Find the bottlenecks. A bottleneck is anything that slows down a system. Find them and see what you can do to eliminate them or speed them up. …
Two ways to accumulate wealth.
Two ways to accumulate wealth. For most practice leaders there are only two ways to safely accumulate wealth without taking big risks. The first is to have an excellent income and the second is to …
