Reduce mistakes. All businesses, including dental practices, make mistakes. Making a mistake once or even twice is understandable. Having more than that each day means that no one is learning from …
Don’t tolerate unimportant and undesirable conversations.
Don’t tolerate unimportant and undesirable conversations. Some practices have a toxic environment with some staff members. The more you engage in conversations that are negative or disruptive, the …
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Complaining doesn’t work.
Complaining doesn’t work. I’ve never read a self-help or success book that said that you can complain your way to success. Get positive, get focused, get going, and stop complaining. …
Fill your chair.
Fill your chair. Most practices will lose between $3 million and $6 million due to unfilled chair time over 36-year career. Unfortunately, most practices also don’t recognize this. Have a system in …
Is your schedule mathematically designed?
Is your schedule mathematically designed? The key to excellent scheduling is to start with a practice production goal and then build the schedule to make sure it is achieved. How Would You Like to …
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Do you really have to increase production?
Do you really have to increase production? The answer is a resounding yes, because higher staffing costs combined with the last two years of inflation mean higher overhead. Production is the antidote. …
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Do you have three months of cash?
Do you have three months of cash? In the last few years, we’ve had some large challenges in dentistry. The pandemic was huge, and its effects are still being felt today. The future will also have …
It’s OK to say no.
It’s OK to say no. Sometimes you have a request that you just do not want to do for certain reasons. It is okay to say no and give a short explanation as to why it can’t be done. Believe it or not …
Where do you get your education?
Where do you get your education? Every dental team member should have up to three different ways of getting education on dental topics. This can include a podcast, newsletter, dental publication, or …
Learn one new thing today.
Learn one new thing today. If you want to continue to grow and excel, all you need to do is learn one new thing about dentistry or dental practice management every day. How Would You Like to Have …
Technology improves efficiency.
Technology improves efficiency. There are many reasons to invest in excellent new technology. Increasing efficiency is one of them and almost always helps the practice perform better and increase …
Do you have a crisis preparedness plan?
Do you have a crisis preparedness plan? Every practice will most likely have a crisis at some point. That is just the nature of business. Do you have a plan today for exactly what to do should a …
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