Systems determine success. The quality of ongoing success in the practice will be directly proportional to the quality of the systems and how often they are upgraded. …
The highly trained office manager.
The highly trained office manager. Every office manager should have an extremely detailed job description that includes responsibilities and accountabilities. Defining the job is critical. …
Track and measure results.
Track and measure results. Every practice should track and measure results against a preset model and then work to improve it. …
How is your team’s energy?
How is your team's energy? Take the temperature of your team's energy on a regular basis and keep propelling it back to the highest levels. …
Can a positive personality increase production?
Can a positive personality increase production? Absolutely! Everyone wants to be around positive leadership, and no one wants to be around negative or critical leadership. …
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Don’t waste today.
Don’t waste today. Make sure that you do not waste today. You will not get it again, so make it a great day where you contribute to others, make a difference, and feel fantastic. …
Ask your sales representative how they can help you to increase production.
Ask your sales representative how they can help you to increase production. Sales representatives have access to many different programs, resources, and opportunities. Ask this simple question. “How …
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The new patient experience system.
The new patient experience system. The most important goal of a new patient experience is to build a relationship. Relationships create trust and trust creates happy, long-term patients. …
What can you learn from McDonald’s?
What can you learn from McDonald’s? McDonald’s is the most successful franchise in the world. They are successful because they follow detailed systems and steps for every process, product and …
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Focus on improvement.
Focus on improvement. Set up a contest in advance of the next staff meeting where everyone can bring their best practice improvement idea written down on a card. Put them in a bowl anonymously, read …
Motivation comes from having a true purpose.
Motivation comes from having a true purpose. Is your team simply doing a job every day or fulfilling a purpose that they believe in and commit to? The practice vision and mission are the guiding …
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If you want to have a great practice, you must continually improve.
If you want to have a great practice, you must continually improve. You don’t win the improvement game by making giant leaps once in a while. You win it by implementing slow, steady, and continual …
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