Got energy? A director of ticket sales for a professional sports team was recently asked why people still go to stadiums when they can have such a great television experience on a flat screen at home. …
Stress is the enemy of fun.
Stress is the enemy of fun. The best way to eliminate stress is to implement highly efficient systems that allow dental team members to flow through their days with low fatigue and high levels of …
Get the right education.
Get the right education. Practices need to focus on bringing in new education that is directly relevant to where they are today and where they want to go tomorrow. …
Check your accounts receivable.
Check your accounts receivable. Many practices are shocked to find out that their overdue accounts are bigger than they realized. The best policy is to collect what is due at the time of the visit …
Increasing Case Acceptance Tip #5: Tell parents: “I will help you and your child through this.”
Increasing Case Acceptance Tip #5: Tell parents: “I will help you and your child through this.” Let the parent know you will help them and their child through the procedure, monitor the recovery …
Increasing Case Acceptance Tip #4: Tell parents: “I know exactly how to help your child.”
Increasing Case Acceptance Tip #4: Tell parents: “I know exactly how to help your child.” If you want to build amazing confidence in parents, simply tell them that you know exactly what to do to …
Increasing Case Acceptance Tip #3: Tell the patient about your training.
Increasing Case Acceptance Tip #3: Tell the patient about your training. Whether you learned it in your dental school, residency education, or in a continuing education course, you are well trained to …
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Increasing Case Acceptance Tip #2: Tell parents how many times you have performed the treatment.
Increasing Case Acceptance Tip #2: Tell parents how many times you have performed the treatment. Have you done the recommended procedure over 100 times? Then tell parents. When parents learn how often …
Increasing Case Acceptance Tip #1: Qualify Yourself.
Increasing Case Acceptance Tip #1: Qualify Yourself. While parents may know you, they probably don’t know how qualified you are. Develop a 30-second overview as to why you have the skills, knowledge, …
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Practices are more complex than ever before.
Practices are more complex than ever before. The truth is that all businesses and industries are increasing in complexity. The goal is to systemize the practice so that it runs with greater …
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Leadership today is about transparency.
Leadership today is about transparency. Team members today want to know what is going on and receive regular communication about the practice. Staff meetings are a great time to communicate and get …
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Visualize your day.
Visualize your day. When you wake up in the morning, take a minute to visualize having a great day. What does it look like and feel like? Then go have it. …
