Make 2021 a great year. There’s still time to map out what you can do for the year ahead. What three things will you do that will improve your practice enough to increase production, profitability and …
At some point you just have to make a decision.
At some point you just have to make a decision. Once you gather all of your information and complete your research, you simply have to pull the trigger one way or the other. Not making decisions is …
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Ask patients how you can help them.
Ask patients how you can help them. Ask every patient at the end of a visit if there’s anything else you can do for them. It is a powerful question that lets patients know you care and have a …
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How do you accumulate cash reserves for your practice?
How do you accumulate cash reserves for your practice? Bit by bit. Simply putting a little bit of cash away into the reserves regularly will allow them to grow and protect the practice and your …
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Before you sign a long-term contract ask yourself why it has to be long term.
Before you sign a long-term contract ask yourself why it has to be long term. Long-term contracts guarantee overhead whether the relationship, product, or service works out or not. In many cases, you …
Add convenience.
Add convenience. Try to make everything as convenient for patients as possible. In fact, you should always use the word “convenient” in every scheduling conversation to let patients know you’re trying …
Be sure to thank a coworker today.
Be sure to thank a coworker today. Every day someone does something that is worthy of appreciation, be sure to let them know. …
Give patients time to ask questions.
Give patients time to ask questions. Simply ask the patient if they have any other questions at the end of the conversation. They may want to know about safety protocols or financial …
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Contact patients who are overdue for appointments every day.
Contact patients who are overdue for appointments every day. Don’t wait until you have free time because that might not happen. Set time aside every day to contact these patients. …
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Engage patients during your presentation.
Engage patients during your presentation. When presenting a case, ask patients questions along the way. The more involved they are in the case presentation the more likely they are to accept …
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Are patients leaving your practice saying “Wow!”?
Are patients leaving your practice saying “Wow!”? This is what the best businesses do to their patients. They find a way to wow patients and create a great customer experience. …
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If you have a coworker who is having a bad day, try to give them some of your positive attitude.
If you have a coworker who is having a bad day, try to give them some of your positive attitude. Committed and dedicated people that are having a bad day can often be inspired by somebody giving them …