Performance Target: Create written scripts for all routine parent/patient conversations within six months. Parent/patient satisfaction requires that team members have strong communication skills. …
Advice for the Dentist – Work on case presentation skills.
Advice for the Dentist – Work on case presentation skills. It takes time for even the most experienced dentists to master case presentation skills. Case presentation has to be learned, practiced and …
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Advice for the Scheduling Coordinator – Keep track of hygiene patients.
Advice for the Scheduling Coordinator – Keep track of hygiene patients. Most pediatric dental practices see a high volume of patients. In such a fast-paced atmosphere, it can be easy sometimes to …
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Advice for the Endodontist – Work on case presentation skills.
Advice for the Endodontist – Work on case presentation skills. Patients who aren’t in distress may still be debating whether or not to have root canal therapy… and which endodontist should do it for …
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Advice for the Surgical Specialist – Work on case presentation skills.
Advice for the Surgical Specialist – Work on case presentation skills. It takes time for even the most experienced doctors to master case presentation skills. Case presentation has to be learned, …
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Gather referral information from new patients.
Gather referral information from new patients. When new patients contact the practice, find out who referred them and include this information in the patients’ records. To start building a strong …
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