admin, Author at Levin Group Inc.

Gather personal facts to build stronger relationships.

October 19, 2017 By admin

Gather personal facts to build stronger relationships. Every time patients come in, team members should try to learn more about them… like hobbies, interests, etc. Shared with other staff members, …

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Advice for the Marketing Coordinator – Reach out to local schools.

October 19, 2017 By admin

Advice for the Marketing Coordinator – Reach out to local schools. You want your dentist to become the “guest speaker” of choice for nearby elementary schools. Develop a schedule for calling schools …

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Conduct surveys once or twice a year.

October 18, 2017 By admin

Conduct surveys once or twice a year. Surveys of patients should include 5–10 questions and take only a few minutes to complete either in the office or online. By listening to your patients, the …

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Conduct surveys once or twice a year.

October 18, 2017 By admin

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Make use of role-playing.

October 18, 2017 By admin

Make use of role-playing. Team members should read over customer service scripts and “act them out” or role-play. This training process reinforces the right messages and helps staff members see the …

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Conduct surveys once or twice a year.

October 18, 2017 By admin

Conduct surveys once or twice a year. Surveys of parents should include 5–10 questions and take only a few minutes to complete either in the office or online. By listening to parents, the practice can …

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