admin, Author at Levin Group Inc.

Keep finding ways to improve the practice.

April 27, 2017 By admin

Keep finding ways to improve the practice. Everything matters in the parent/patient experience. One seemingly little thing can damage how your practice is perceived. It could be a messy reception …

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Keep it simple for patients with low dental literacy.

April 27, 2017 By admin

Keep it simple for patients with low dental literacy. Some patients who come to your endo practice may not know much about oral health care or root canal treatment. Watch for signs of anxiety or …

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Keep it simple for patients with low dental literacy.

April 27, 2017 By admin

Keep it simple for patients with low dental literacy. Some patients who come to your surgical practice may not know much about oral health care or surgical treatment. Watch for signs of anxiety or …

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Redouble all customer service initiatives within the practice.

April 27, 2017 By admin

Redouble all customer service initiatives within the practice. Excellent customer service is the single most important element to turn prospective patients into actual patients. Practices are wise to …

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Break the Overhead Stranglehold

April 26, 2017 By admin

High overhead is choking off profitability in many practices. Let’s start with the numbers. Levin Group recommends the following overhead percentage targets for general and specialty practices: …

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What’s the Quickest Way to Lose Patients?

April 26, 2017 By admin

That’s an easy one––don’t listen to them. People find it infuriating when they’re ignored especially by the person they’re talking to. In a dental practice, this happens when staff members fail to …

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