Reduce overhead to 49% or less. Every dollar saved on unnecessary expenses is a dollar gained in additional funds for the ortho practice, so review spending carefully to identify “fat” that can be …
Manage patient expectations about wait times.
Manage patient expectations about wait times. If the practice is running behind schedule, let patients know when they can expect to be seen and apologize for the inconvenience. Keeping everyone …
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Manage patient expectations about wait times.
Manage patient expectations about wait times. If the practice is running behind schedule, let patients know when they can expect to be seen and apologize for the inconvenience. Offer to reschedule …
Continue Reading about Manage patient expectations about wait times. →
Keep finding ways to improve the practice.
Keep finding ways to improve the practice. Everything matters in the parent/patient experience. One seemingly little thing can damage how your practice is perceived. It could be a messy reception …
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Communicate collection policies clearly.
Communicate collection policies clearly. All practice systems relating to the collection of fees should be detailed in writing. This should then be translated into scripts that the financial …
Continue Reading about Communicate collection policies clearly. →
Manage patient expectations about wait times.
Manage patient expectations about wait times. If the practice is running behind schedule, let patients know when they can expect to be seen and apologize for the inconvenience. Keeping everyone …
Continue Reading about Manage patient expectations about wait times. →
