Everyone learns to talk at an early age. Somehow we think this means we are all excellent speakers. Unfortunately, most of us are just adequate communicators. For dental practices, this is a …
Service with a Shrug?
I had dinner the other night in a restaurant that came highly recommended. Although the food was excellent, service was very slow. We rarely saw our server, and when we needed anything, I actually had …
Learn to spot market opportunities.
Learn to spot market opportunities. The most successful businesses are those whose leaders recognize emerging opportunities in their market—before their competitors do. When you see new situations …
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Advice for the Scheduling Coordinator – Designate an overflow chair.
Advice for the Scheduling Coordinator – Designate an overflow chair. For offices with enough space, the overflow chair provides an opportunity to schedule at approximately 50% the capacity of other …
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Maintain on-time debonds.
Maintain on-time debonds. Offices should aim for a goal of no more than 2% of patients who are overdue for debonding. Make sure patients and parents are rescheduled when their check appointments are …
Advice for the Scheduling Coordinator – Designate an overflow chair.
Advice for the Scheduling Coordinator – Designate an overflow chair. For offices with enough space, the overflow chair provides an opportunity to schedule at approximately 50% the capacity of other …
Continue Reading about Advice for the Scheduling Coordinator – Designate an overflow chair. →