Advice for the Practice Owner – Appoint more than one staff member to handle finances. Reduce the opportunity for a team member to falsify accounts by having more than one person working on practice …
Advice for the Front Desk Team – Make the first phone call count.
Advice for the Front Desk Team – Make the first phone call count. When a new patient calls, quickly make them feel like they’ll be in good hands at your practice. With excellent scripting, you can not …
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Advice for the Front Desk Team – Make the first phone call count.
Advice for the Front Desk Team – Make the first phone call count. The new patient call is an essential marketing opportunity. In fact, if the callers are checking out different practices, it may well …
Continue Reading about Advice for the Front Desk Team – Make the first phone call count. →
Advice for the Front Desk Team – Make the first phone call count.
Advice for the Front Desk Team – Make the first phone call count. When a new patient calls, quickly make them feel like they’ll be in good hands at your practice. With excellent scripting, you can not …
Continue Reading about Advice for the Front Desk Team – Make the first phone call count. →
Advice for the Front Desk Team – Make the first phone call count.
Advice for the Front Desk Team – Make the first phone call count. The new patient call is an essential marketing opportunity. In fact, if the callers are “ortho shoppers,” it may well be the only such …
Continue Reading about Advice for the Front Desk Team – Make the first phone call count. →
Learn how to be a better listener.
Learn how to be a better listener. Most of us consider ourselves good listeners, but we often hear only what we want to hear. To improve your listening skills, ask what teammates think about a …
