Advice to the Front Desk Team – Make sure your tone of voice matches your words. Avoid going through the motions when greeting parents and patients. If you say you are happy to see them, your tone of …
File insurance claims daily.
File insurance claims daily. Filing and keeping track of insurance is critical for optimal cash flow. It’s easy to postpone filing insurance claims, but this can lead to financial problems if allowed …
Three Reasons to Host Referral Events
One of the best referral marketing strategies is to host an annual educational seminar for referring doctors and/or staff. The day of the seminar represents an opportunity to build relationships and …
Continue Reading about Three Reasons to Host Referral Events →
When a patient says “No” to treatment today, it may mean “Yes” later on.
When a patient says “No” to treatment today, it may mean “Yes” later on. Many patients who don’t accept treatment immediately may eventually do so. Your task is to make sure they come back to your …
Continue Reading about When a patient says “No” to treatment today, it may mean “Yes” later on. →
Advice for the Scheduling Coordinator – Create an “Ideal Day” template.
Advice for the Scheduling Coordinator – Create an “Ideal Day” template. Work with the pediatric dentist and your fellow team members to define an ideal day at the practice. Factoring in personal …
Continue Reading about Advice for the Scheduling Coordinator – Create an “Ideal Day” template. →
When a patient says “No” today, it may mean “Yes” later on.
When a patient says “No” today, it may mean “Yes” later on. Many patients who don’t accept treatment immediately may eventually do so. Your task is to make sure they come back to your practice when …
Continue Reading about When a patient says “No” today, it may mean “Yes” later on. →
