Advice to the Marketing Coordinator – Don’t give up on GPs who perform ortho. With advancements in aligner technology, more general dentists are providing orthodontic treatment. However, most of them …
When a patient says “No” to implants today, it may mean “Yes” later on.
When a patient says “No” to implants today, it may mean “Yes” later on. Many patients who don’t accept implants immediately may eventually do so. Your task is to make sure they come back to your …
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Set the bar high for customer service.
Set the bar high for customer service. Your customer service is being judged not only against other dental and medical practices but also retail stores, restaurants, hotels and other places patients …
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Advice for the Hygienist – Build strong relationships with patients and parents.
Advice for the Hygienist – Build strong relationships with patients and parents. You probably have more direct contact with parents and patients than anyone else in the practice. This means that by …
Advice to the Treatment Coordinator – Promote the orthodontist during the consult.
Advice to the Treatment Coordinator – Promote the orthodontist during the consult. Many parents have no idea what the doctor has accomplished. For example, board certification is a distinction that …
Set the bar high for customer service.
Set the bar high for customer service. Your customer service is being judged not only against other dental and medical practices but also retail stores, restaurants, hotels and other places patients …
Continue Reading about Set the bar high for customer service. →
