Use “active listening” with parents and patients. Demonstrate that you understand and respect what parents and patients are saying by listening for their key points and repeating them in your own …

Continue Reading about Use “active listening” with parents and patients. →

Referral Marketing Strategy Tip: Never take top referrers for granted. You have four types of referring doctors—A, B, C and D. While A’s are your most important and consistent referring doctors, you …

Continue Reading about Referral Marketing Strategy Tip: Never take top referrers for granted. →