Read, review and role-play. With powerful scripting, staff members learn what to say and how to say it during conversations with parents and patients. To improve their verbal skills using scripts, …
Use scripting to raise your case acceptance rate.
Use scripting to raise your case acceptance rate. When presenting to patients, simplify complex subjects and translate clinical details into benefits. By mapping out the presentation with scripting, …
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Be prepared to answer endo patients’ questions.
Be prepared to answer endo patients’ questions. If patients want to know more about the recommended procedure before accepting treatment, take the time to inform and, if need be, reassure them. …
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Scripting Tip – If possible, avoid saying “no” to parents.
Scripting Tip – If possible, avoid saying “no” to parents. When you say “no,” the only thing parents hear is that you aren’t going to help them. Instead of saying “No, we can’t see Bobby on Tuesday,” …
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Use scripting to raise your case acceptance rate.
Use scripting to raise your case acceptance rate. When presenting to patients, simplify complex subjects and translate clinical details into benefits. By mapping out the presentation with scripting, …
Continue Reading about Use scripting to raise your case acceptance rate. →
Make a great first impression on parents and patients.
Make a great first impression on parents and patients. When new parents and patients present to your office, they’ll judge your practice on the basis of the “feel” they get rather than on clinical …
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