Act quickly. If you noticed a referral source dropping off in referrals, increase your relationship marketing as quickly as possible. …
Review your systems.
Review your systems. If your practice is not as calm, smooth and enjoyable as you would like, go back to the systems. When practices become more chaotic, it’s often because their systems aren’t being …
3 minutes.
3 minutes. That’s how long it takes to call the referring doctor’s cell phone to say hello and thank them for a referral or leave a short thank you message. …
3 minutes.
3 minutes. That’s how long it takes to call the referring doctor’s cell phone to say hello and thank them for a referral or leave a short thank you message. …
Make sure your office feels calm.
Make sure your office feels calm. Dental patients are often anxious or wish they were someplace else. When they walk into a calm environment it’s different from most places they experience. They won’t …
Ask about satisfaction.
Ask about satisfaction. A wonderful script for adult patients at every visit is to ask: “Mrs. Smith, are you completely satisfied with our treatment so far?“ This gives the patient a chance to respond …
