Be likable. What is your liability factor? On a scale of 0 to 10 how would referring doctors rate you? The higher your score the better your referrals will most likely be. …
Every patient leaves happy.
Every patient leaves happy. Whether your patient visit is in person or virtual, you have one major goal. Every patient must leave happy. What have you designed into your patient experience systems to …
If you want to beat the insurance game…
If you want to beat the insurance game… Start offering more elective services and improve case presentation. The acceptance rate for elective services is significantly less than need based services. …
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The more difficult they are, the nicer you should be.
The more difficult they are, the nicer you should be. Every practice has difficult patients. Unless you want to fire the patient, which is rare, go out of your way to be as nice as possible to them. …
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Be calm and confident.
Be calm and confident. Coming across as calm and confident has many benefits for an orthodontic practice. Parents and patients respect you, more starts occur, referrals grow, and the level of trust is …
The more difficult they are, the nicer you should be.
The more difficult they are, the nicer you should be. Every practice has difficult parents and patients. Unless you want to fire the patient, which is rare, go out of your way to be as nice as …
Continue Reading about The more difficult they are, the nicer you should be. →
