Is this a problem? The first step in the problem-solving methodology taught by Harvard Business School is to ask the question: Do we have a problem? In many cases you will decide that what you're …
Is this a problem?
Is this a problem? The first step in the problem-solving methodology taught by Harvard Business School is to ask the question: Do we have a problem? In many cases you will decide that what you're …
Is this a problem?
Is this a problem? The first step in the problem-solving methodology taught by Harvard Business School is to ask the question: Do we have a problem? In many cases you will decide that what you're …
Where does Johnny go to school?
Where does Johnny go to school? Questions of this nature during a new patient phone call give insight as to who is calling and help advance the conversation. Once you find out where Johnny goes to …
What impacts production?
What impacts production? Focus on key production factors that have the greatest potential impact like scheduling patients who don’t have their next appointment, having excellent value-based new …
What is the best solution for an unhappy patient?
What is the best solution for an unhappy patient? Today’s unhappy patient can do a great deal of damage. They can tell many people on social media or write a bad review. If you have an unhappy …
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