Where does Johnny go to school? Questions of this nature during a new patient phone call give insight as to who is calling and help advance the conversation. Once you find out where Johnny goes to …
What impacts production?
What impacts production? Focus on key production factors that have the greatest potential impact like scheduling patients who don’t have their next appointment, having excellent value-based new …
What is the best solution for an unhappy patient?
What is the best solution for an unhappy patient? Today’s unhappy patient can do a great deal of damage. They can tell many people on social media or write a bad review. If you have an unhappy …
Continue Reading about What is the best solution for an unhappy patient? →
What is the best solution for an unhappy patient?
What is the best solution for an unhappy patient? Today’s unhappy patient can do a great deal of damage. They can tell many people on social media or write a bad review. If you have an unhappy …
Continue Reading about What is the best solution for an unhappy patient? →
What impacts production?
What impacts production? Focus on key production factors that have the greatest potential impact like scheduling patients who don’t have their next appointment, having excellent value-based new …
Were you surprised?
Were you surprised? 2021 was an excellent year. In fact, it was a record-setting year for many practices. However, there were some practices that actually declined, and it took them by surprise. They …