Text, text, text. Text at least three referring doctors each day simply to touch base. Let them know about a case that went well, how delightful a patient was, or thank them for a …
Inspire your team.
Inspire your team. Start your morning meeting off with something inspirational. Provide a motivational quote, quick tip, or words of encouragement and set the stage for a great …
Hold an annual referral appreciation event.
Hold an annual referral appreciation event. Once a year or more you should have a major event to thank your referring doctors. Keep in mind that they are the ones that make your practice successful …
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Measure new patient callers that don’t schedule.
Measure new patient callers that don’t schedule. This is a measurement that most orthodontic practices ignore, but you may be losing tens of thousands of dollars per …
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When new patients call the practice, give them a huge welcome.
When new patients call the practice, give them a huge welcome. Use scripting such as: “Mrs. Jones, I’m delighted that you called. We love meeting new patients.” …
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When new patients call the practice, give them a huge welcome.
When new patients call the practice, give them a huge welcome. Use scripting such as: “Mrs. Jones, I’m delighted that you called. We love meeting new patients.” …
Continue Reading about When new patients call the practice, give them a huge welcome. →
