Increasing Practice Production Every Year
Implement systems to avoid fatigue and burnout. There is literally only one way to avoid some level of fatigue and burnout in the practice: implement excellent systems and have everyone follow them. …
Continue Reading about Implement systems to avoid fatigue and burnout. →
A ship without a rudder has no idea where it’s going. The first step in defining the future of your practice is to have a detailed financial plan. You can learn about this by reading information on …
Continue Reading about A ship without a rudder has no idea where it’s going. →
Customer service rule #5: If there is a patient complaint, solve it. If a patient is less than satisfied, make sure you solve it every single time. Tell the patient what you’re going to do to help …
Continue Reading about Customer service rule #5: If there is a patient complaint, solve it. →
Customer service rule #4: Ask all patients about their visit. When patients come to the front desk following a visit, you should always ask them how their visit was. This demonstrates caring and …
Continue Reading about Customer service rule #4: Ask all patients about their visit. →
Customer service rule #3: Get personal with your patient. It is not enough to do great clinical dentistry. You must get to know your patients on a personal level and make them your friends. …
Continue Reading about Customer service rule #3: Get personal with your patient. →
Customer service rule #2: Make eye contact. Make eye contact with patients every time that you interact with them. We live in a disconnected, multitasking world and many patients feel unimportant and …
Continue Reading about Customer service rule #2: Make eye contact. →
Customer service rule #1: Answer all questions. Whenever a patient asks you a question, give them a clear answer. Then ask them if they would like any additional information. …
Continue Reading about Customer service rule #1: Answer all questions. →
Strategy comes first. Before launching new programs, buying new technologies, adding new offices, etc. start by creating a five-year detailed plan so that you know where you’re going. …
If you just can’t make yourself review your numbers…If you cannot sit down on regular basis and review the numbers that reflect practice performance, ask your CPA to do it with you. …
Continue Reading about If you just can’t make yourself review your numbers… →
Make dentistry predictable. If your days don’t flow with high levels of predictability, you need to reevaluate or replace your systems. …
Design your systems to hit your goals. If you want to grow 18% in the next year, which is entirely possible, then you need systems that will allow to the team follow them and create that growth. …
Continue Reading about Design your systems to hit your goals. →
Building morale increases staff longevity. When you build morale constantly with the team, you have happier and satisfied people that stay longer. …
Continue Reading about Building morale increases staff longevity. →
Get Free Advice to Grow Your Practice - Join over 25,000 dental professionals and receive Levin Group's Production Tip of the Day.
Sign up and select your specialty today to receive brief, actionable advice in your inbox every morning.