Outrageous customer service. Don’t strive simply to provide good customer service. In today’s world it is the extreme of outrageous customer service that will build your brand, attract new patients, …
Increase your referrals.
Increase your referrals. Many specialists tell us that they would like more referrals. The secret is simple. You need a comprehensive effective referral marketing program functioning consistently at …
Increase your average production per patient.
Increase your average production per patient. One aspect of referral marketing often ignored by specially practices is increasing the average production per patient. Working with better practices and …
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Your practice has a 30% – 50% production potential increase.
Your practice has a 30% – 50% production potential increase. Do not settle for just having the practice you have today. Almost all practices have the potential to grow by 30% – 50% in just a few …
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Dentistry does not have industry standards.
Dentistry does not have industry standards. Do not pay attention to what others tell you about what your practice should be doing in terms of key numbers. Each practice is unique and can achieve …
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Growth protects your future.
Growth protects your future. The best way to make sure your practice does not plateau or decline in production is to continue to grow. It does not have to be a lot, but it is the best strategy to …
Your referring doctors want education.
Your referring doctors want education. Referring doctors are committed to excellence and care deeply about their quality of care. Whenever you provide them with knowledge that will help them to …
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How much do referring doctors respect you?
How much do referring doctors respect you? In referral marketing it is important to be liked and build powerful relationships. However, you must not forget that it is also important for them to know …
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Being positive really does make a difference.
Being positive really does make a difference. If I could tell every practice leader one thing to improve their culture and performance, it would be to become super positive. It doesn’t matter whether …
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Build a team ownership mentality.
Build a team ownership mentality. The highest level of achieving a world-class practice is to build a team that has an ownership mentality. When the team acts like owners, they will make great …
Start right now.
Start right now. We have met many surgeons who waited months or years to get started on improving their practices. The key is to make a decision to have a great practice and start working on it …
Stop ignoring your referring doctors.
Stop ignoring your referring doctors. Billions of dollars per year are generated from referring doctors and you want to earn your share of this as you work to help make referring doctors’ lives …
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