Dealing with the unhappy patient. When you learn that a patient is unhappy, the first step to resolving the situation is to find out why. Don’t prejudge the situation, just stay calm and try to …
Add innovation to your referral marketing program.
Add innovation to your referral marketing program. It is not good enough just to have old strategies in place for a referral marketing program. You need innovation to stay relevant and interesting to …
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Some referral sources are just not worth it.
Some referral sources are just not worth it. Many specialists have a referral source they would prefer not to work with. In building your referral marketing program you can eliminate the sources that …
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Give patients a chance to ask questions.
Give patients a chance to ask questions. One of the missing links in case acceptance is giving patients enough time to ask questions. They often ask their questions at the end of the appointment when …
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Think before enrolling in that next insurance plan.
Think before enrolling in that next insurance plan. Levin Group is not pro or con when it comes to insurance. However, we do encourage every practice to carefully analyze the short and long-term …
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Outrageous customer service.
Outrageous customer service. Don’t strive simply to provide good customer service. In today’s world it is the extreme of outrageous customer service that will build your brand, attract new patients, …
Increase your referrals.
Increase your referrals. Many specialists tell us that they would like more referrals. The secret is simple. You need a comprehensive effective referral marketing program functioning consistently at …
Increase your average production per patient.
Increase your average production per patient. One aspect of referral marketing often ignored by specially practices is increasing the average production per patient. Working with better practices and …
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Your practice has a 30% – 50% production potential increase.
Your practice has a 30% – 50% production potential increase. Do not settle for just having the practice you have today. Almost all practices have the potential to grow by 30% – 50% in just a few …
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Dentistry does not have industry standards.
Dentistry does not have industry standards. Do not pay attention to what others tell you about what your practice should be doing in terms of key numbers. Each practice is unique and can achieve …
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Growth protects your future.
Growth protects your future. The best way to make sure your practice does not plateau or decline in production is to continue to grow. It does not have to be a lot, but it is the best strategy to …
Your referring doctors want education.
Your referring doctors want education. Referring doctors are committed to excellence and care deeply about their quality of care. Whenever you provide them with knowledge that will help them to …
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