Advice for the New Pediatric Dentist – Implement step-by-step systems early. Many pedo practices have habits––instead of actual systems––which impede practice growth. Younger pediatric dentists …
Maximize value for patients.
Maximize value for patients. More dental patients, especially those without dental insurance, are questioning the value of coming in for routine hygiene services or exams. The most successful …
Advice for the Surgical Specialist – Lead your team through changing times.
Advice for the Surgical Specialist – Lead your team through changing times. Surgical practices must adapt to the new dental economy, making changes in order to meet new challenges. As the practice …
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Advice for the Surgical Specialist – Learn from patients who decline cases.
Advice for the Surgical Specialist – Learn from patients who decline cases. When patients say “no,” try to find out why. Patients can turn down a case for a variety of reasons. The better your …
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Advice for the Front Desk Coordinator – Ask “the question” during checkout.
Advice for the Front Desk Coordinator – Ask “the question” during checkout. When patients and parents return from the clinical area, always ask “How was your visit today?” They will appreciate this …
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Advice for the Dentist – Present and close more multi-tooth cases.
Advice for the Dentist – Present and close more multi-tooth cases. Setting and hitting a target of closing 90% of all cases may not be good enough if they’re mostly for single-tooth treatment. Use …
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Advice for the Endodontist—Focus on each patient as a unique individual.
Advice for the Endodontist—Focus on each patient as a unique individual. It’s easy to get in the habit of running through case presentations mechanically, with no real acknowledgement of how the …
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Advice for the Treatment Coordinator – Learn from rejection.
Advice for the Treatment Coordinator – Learn from rejection. When orthodontists have a case rejected, they tend to feel badly and take it personally. Sales people don’t react that way. When they have …
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Create a highly structured observation program.
Create a highly structured observation program. All observation patients should be seen every six months. If they miss an appointment, a staff member should reschedule it within 24 hours. The …
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Help the endodontist achieve the daily production target 90% of the time.
Help the endodontist achieve the daily production target 90% of the time. To reach an annual production goal, the doctor must consistently hit the daily mark most of the time. The endodontist may be …
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Advice for the Pediatric Dentist – Monitor practice financials.
Advice for the Pediatric Dentist – Monitor practice financials. As the practice leader, you need to regularly track overhead and production. This data will enable you to see how your practice is …
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“Present” cosmetic services without saying a word.
“Present” cosmetic services without saying a word. Turn your reception and treatment areas into galleries of beautiful smiles. Use manufacturers’ promotional posters, displays, brochures and other …
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