Increasing Practice Production Every Year
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Advice for the Surgical Specialist – Lead your team through changing times. Surgical practices must adapt to the new dental economy, making changes in order to meet new challenges. As the practice …
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Advice for the Surgical Specialist – Learn from patients who decline cases. When patients say “no,” try to find out why. Patients can turn down a case for a variety of reasons. The better your …
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Advice for the Front Desk Coordinator – Ask “the question” during checkout. When patients and parents return from the clinical area, always ask “How was your visit today?” They will appreciate this …
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Advice for the Dentist – Present and close more multi-tooth cases. Setting and hitting a target of closing 90% of all cases may not be good enough if they’re mostly for single-tooth treatment. Use …
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Advice for the Endodontist—Focus on each patient as a unique individual. It’s easy to get in the habit of running through case presentations mechanically, with no real acknowledgement of how the …
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Advice for the Treatment Coordinator – Learn from rejection. When orthodontists have a case rejected, they tend to feel badly and take it personally. Sales people don’t react that way. When they have …
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Create a highly structured observation program. All observation patients should be seen every six months. If they miss an appointment, a staff member should reschedule it within 24 hours. The …
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Help the endodontist achieve the daily production target 90% of the time. To reach an annual production goal, the doctor must consistently hit the daily mark most of the time. The endodontist may be …
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Advice for the Pediatric Dentist – Monitor practice financials. As the practice leader, you need to regularly track overhead and production. This data will enable you to see how your practice is …
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“Present” cosmetic services without saying a word. Turn your reception and treatment areas into galleries of beautiful smiles. Use manufacturers’ promotional posters, displays, brochures and other …
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Analyze how insurance participation is affecting production. Continuing changes in dental insurance mean that what made sense for your surgical practice a year ago may be outdated now. Take the time …
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Turn appointment failures into “teachable moments.” To reduce no-show and last minute cancellations, reschedule the patients involved no sooner than two weeks later. This sends the message that …
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