Leadership Advice for the Surgical Specialist: Sharpen your interpersonal skills. You don’t have to be a “people person” to act like one. Learn to make eye contact and greet team members by name. …
Leadership Advice for the Pediatric Specialist: Sharpen your interpersonal skills.
Leadership Advice for the Pediatric Specialist: Sharpen your interpersonal skills. You don’t have to be a “people person” to act like one. Learn to make eye contact and greet team members by name. …
Leadership Advice for the Dentist: Sharpen your interpersonal skills.
Leadership Advice for the Dentist: Sharpen your interpersonal skills. You don’t have to be a “people person” to act like one. Learn to make eye contact and greet team members by name. Become a good …
Continue Reading about Leadership Advice for the Dentist: Sharpen your interpersonal skills. →
Leadership Advice for the Orthodontist: Sharpen your interpersonal skills.
Leadership Advice for the Orthodontist: Sharpen your interpersonal skills. You don’t have to be a “people person” to act like one. Learn to make eye contact and greet team members by name. Become a …
Continue Reading about Leadership Advice for the Orthodontist: Sharpen your interpersonal skills. →
Advice for the Orthodontist – Figure out where you stand.
Advice for the Orthodontist – Figure out where you stand. Unless you know essential facts about your ortho business—exactly how full the schedule is, how many referrals are coming in, what percentage …
Continue Reading about Advice for the Orthodontist – Figure out where you stand. →
Start all cases within 7 days.
Start all cases within 7 days. Once endo patients accept treatment, try to schedule them no more than one week later. Keep them waiting any longer and they may cancel… either because they’re hesitant …
Advice for the Scheduling Coordinator – Use a short list to reduce missed appointments.
Advice for the Scheduling Coordinator – Use a short list to reduce missed appointments. For whatever reason, some patients repeatedly fail to show for appointments. Rather than risking unrecoverable …
Avoid the “roller coaster.”
Avoid the “roller coaster.” Ideal schedules and daily production goals reduce unnecessary stress in surgical practices. Try to schedule approximately the same amount of production each day. Otherwise, …
Advice for the Front Desk Team – Answer phone calls promptly.
Advice for the Front Desk Team – Answer phone calls promptly. Make every effort to answer the phone on the first or second ring. It could be the parent of a prospective new parent calling to schedule …
Continue Reading about Advice for the Front Desk Team – Answer phone calls promptly. →
Review your collections process.
Review your collections process. If your collections rate is less than 99%, take a close look at the systems you’re using to collect overdue fees. Start with these questions: Do you have …
Review your collections process.
Review your collections process. If your collections rate is less than 99%, take a close look at the systems you’re using to collect overdue fees. Start with these questions: Do you have …
Review your collections process.
Review your collections process. If your collections rate is less than 99%, take a close look at the systems you’re using to collect overdue fees. Start with these questions: Do you have …
