Increasing Practice Production Every Year
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Follow up personally with surgical patients after treatment. Show patients how much you care about them. The evening after treatment, someone… preferably the surgical specialist… should call them at …
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Use One-Day Rules to motivate patients. To manage patients more effectively, set a 24-hour limit for the team to accomplish certain tasks, including: Following up with patients who haven’t yet …
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Advice for the Financial Coordinator – Follow up quickly on overdue receivables. If a parent’s payment is one day overdue, contact the individual immediately to collect. Remember that the longer …
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Make systems evaluation a team effort. All surgical staff members should be on the lookout every day for problems with the management systems they use. Make notes about bottlenecks and inefficiencies, …
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Advice for the Financial Coordinator – Follow up quickly on overdue receivables. If a patient’s monthly payment is one day overdue, contact the parent or patient immediately to collect. Remember that …
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Make systems evaluation a team effort. All staff members should be on the lookout every day for problems with the management systems they use. Make notes about bottlenecks and inefficiencies, then …
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Use the morning meeting to plan ahead. It’s always best for the team to know what kind of day they are about to have. What happens if a patient cancels? Is there someone the office can contact to fill …
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Use the morning meeting to plan ahead. It’s always best for the team to know what kind of day they are about to have. What happens if a patient cancels? Is there someone the office can contact to fill …
Continue Reading about Use the morning meeting to plan ahead. →
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Use the morning meeting to plan ahead. It’s always best for the team to know what kind of day they are about to have. What happens if a patient cancels? Is there someone the office can contact to fill …
Continue Reading about Use the morning meeting to plan ahead. →
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Use the morning meeting to plan ahead. It’s always best for the team to know what kind of day they are about to have. What happens if a patient cancels? Is there someone the office can contact to fill …
Continue Reading about Use the morning meeting to plan ahead. →
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Advice for the Treatment Coordinator – Start new patient consults on time. You want to make the best impression possible. Beginning on schedule not only shows respect for parents, but also …
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Scripting Tip: Avoid saying, “Do you have any questions?” That question may sound harmless, but it can send the wrong message to patients. Some will think you’re in a hurry to wrap up the conversation …
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