Attitude matters. Staff attitude is often the fundamental element that determines how patients perceive the practice. An upbeat, energized team will have a far more positive effect on patients. There …
Get your practice’s name out there.
Get your practice’s name out there. Seek opportunities to advertise in community newspapers, school yearbooks and fundraising publications. Sponsor local sports teams, school activities, and other …
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Evaluate new products carefully.
Evaluate new products carefully. The endodontist and appropriate team members should be involved in judging whether new products will benefit the practice and its patients. Determine if a product will …
Work with other team members for smoother “hand-offs.”
Work with other team members for smoother “hand-offs.” Usually, where your work ends, someone else’s begins. These “hand-offs”—when patients, tasks or procedures are transferred to other staff …
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Evaluate new products carefully.
Evaluate new products carefully. The surgical specialist and appropriate team members should be involved in judging whether new products will benefit the practice and its patients. Determine if a …
Create an optimal schedule.
Create an optimal schedule. For a dentist, effective time management means achieving efficiency when treating patients. The results will be better performance and higher production. Practices should …
Advice for the Hygienist – Assist front desk personnel with scheduling hygiene patients.
Advice for the Hygienist – Assist front desk personnel with scheduling hygiene patients. The front desk team should be trained to schedule the next appointment before patients leave the office. You …
Monitor marketing results regularly.
Monitor marketing results regularly. Your endo practice needs to know how effective its marketing efforts are. At least once a month, tabulate and compare the following with targets the practice has …
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Monitor marketing results regularly.
Monitor marketing results regularly. Your surgical practice needs to know how effective its marketing efforts are. At least once a month, tabulate and compare the following with targets the practice …
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Advice for the Treatment Coordinator – Sometimes parents need a second consult.
Advice for the Treatment Coordinator – Sometimes parents need a second consult. Scheduling a second consult with both parents in attendance can work extremely well, but many ortho practices resist the …
Create a systems manual.
Create a systems manual. Up-to-date documentation for all systems should be gathered together in one place—a systems manual. This is an essential reference for the entire pedo practice. Among other …
Advice for the Surgical Specialist – Have a sense of humor.
Advice for the Surgical Specialist – Have a sense of humor. No matter how well-run, all practices have their share of tough days. Things go wrong. Team members call in sick. Procedures take longer …
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