Put scripts into your own words. Scripts should not be recited word for word, like a speech you’ve memorized. Learn to communicate the scripted points in a way that’s natural for you. Scripts are …
Put scripts into your own words.
Put scripts into your own words. Scripts should not be recited word for word, like a speech you’ve memorized. Learn to communicate the scripted points in a way that’s natural for you. Scripts are …
Referral Marketing Strategy Tip: Expect the unexpected.
Referral Marketing Strategy Tip: Expect the unexpected. Is your front desk staff prepared for unusual or annoying requests from referring practices? If they’re not it can result in some uncomfortable …
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Advice for the Pediatric Dentist – Put business on your list of CE priorities.
Advice for the Pediatric Dentist – Put business on your list of CE priorities. To succeed in the new dental economy, you need more than clinical skills. You also need to know how to manage a team and …
Advice for the Orthodontist – Put business on your list of CE priorities.
Advice for the Orthodontist – Put business on your list of CE priorities. To succeed in the new dental economy, you need more than clinical skills. You also need to know how to manage a team and run …
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Advice for the Dentist – Put business on your list of CE priorities.
Advice for the Dentist – Put business on your list of CE priorities. To succeed in the new dental economy, you need more than clinical skills. You also need to know how to manage a team and run your …
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Performance Target: Keep 98% of all patients scheduled at all times.
Performance Target: Keep 98% of all patients scheduled at all times. Start with scripting to make sure parents don’t leave without scheduling their son’s or daughter’s next appointment. Follow-up in …
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Referral Marketing Strategy Tip: Solve Problems Quickly.
Referral Marketing Strategy Tip: Solve Problems Quickly. What do you do when there’s a potential problem with the referring doctor? Whether there’s an issue with a patient or customer service has been …
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Schedule based on production.
Schedule based on production. Many practices schedule patients by just filling empty time slots. Instead, reserve morning slots for high-production cases. Scheduling this way, with production as a …
Referral Marketing Strategy Tip: Solve Problems Quickly.
Referral Marketing Strategy Tip: Solve Problems Quickly. What do you do when there’s a potential problem with the referring doctor? Whether there’s an issue with a patient or customer service has been …
Continue Reading about Referral Marketing Strategy Tip: Solve Problems Quickly. →
Referral Marketing Strategy Tip: Solve Problems Quickly.
Referral Marketing Strategy Tip: Solve Problems Quickly. What do you do when there’s a potential problem with the referring doctor? Whether there’s an issue with a patient or customer service has been …
Continue Reading about Referral Marketing Strategy Tip: Solve Problems Quickly. →
Make eye contact.
Make eye contact. When speaking with patients, always make eye contact throughout the interaction. Patients want to feel that they are your number-one concern. If you’re looking down or going through …
