Advice for the Marketing Coordinator – Use targets to improve marketing performance. Rather than saying you want to get more parent referrals, use a specific target such as generating referrals from …
Scripting Tip – Avoid making “policy” statements to patients.
Scripting Tip – Avoid making “policy” statements to patients. Sentences that begin with “Our policy is…” give the impression that the practice has inflexible rules that must be obeyed. Patients will …
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Scripting Tip – Avoid making “policy” statements to patients.
Scripting Tip – Avoid making “policy” statements to patients. Sentences that begin with “Our policy is…” give the impression that the practice has inflexible rules that must be obeyed. Patients will …
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Scripting Tip – Avoid making “policy” statements to parents.
Scripting Tip – Avoid making “policy” statements to parents. Sentences that begin with “Our policy is…” give the impression that the practice has inflexible rules that must be obeyed. Parents will …
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Advice for the Treatment Coordinator (TC) – Learn to recognize “buying statements” and respond appropriately.
Advice for the Treatment Coordinator (TC) – Learn to recognize “buying statements” and respond appropriately. During the consult, parents often unknowingly reveal their inclination to agree to …
Look beyond immediate patient needs.
Look beyond immediate patient needs. Many of your patients would expect you to alert them to dental problems they may have in the future. Rather than focusing only on more urgent, need-based, …
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Put your practice under the microscope.
Put your practice under the microscope. Every six months, your team should do an office walk-through with a checklist. It’s easy to overlook chips in the paint, snags in the carpet, or cracks in the …
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Put your practice under the microscope.
Put your practice under the microscope. Every six months, your team should do an office walk-through with a checklist. It’s easy to overlook chips in the paint, snags in the carpet, or cracks in the …
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Advice for the Hygienist – Revisit unaccepted treatment with patients.
Advice for the Hygienist – Revisit unaccepted treatment with patients. During hygiene visits, it’s natural for you to comment on what you observe, talk about services that could come into play, and …
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Put your practice under the microscope.
Put your practice under the microscope. Every six months, your team should do an office walk-through with a checklist. It’s easy to overlook chips in the paint, snags in the carpet, or cracks in the …
Continue Reading about Put your practice under the microscope. →
Put your practice under the microscope.
Put your practice under the microscope. Every six months, your team should do an office walk-through with a checklist. It’s easy to overlook chips in the paint, snags in the carpet, or cracks in the …
Continue Reading about Put your practice under the microscope. →
Advice for the Dentist – Continue to hone your leadership skills.
Advice for the Dentist – Continue to hone your leadership skills. Efficiency, productivity and communication are all reflections of your ability as a leader. A mismanaged practice is a stressful place …
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