Survey patients regularly. Create a short survey about the total patient experience. For the best results, use a web-based survey that can be completed in the office on a laptop or tablet. If using …
Survey patients regularly.
Survey patients regularly. Create a short survey about the total patient experience. For the best results, use a web-based survey that can be completed in the office on a laptop or tablet. If using …
Survey parents regularly.
Survey parents regularly. Create a short survey about the total patient experience. For the best results, use a web-based survey that can be completed in the office on a laptop or tablet. If using …
Survey patients regularly.
Survey patients regularly. Create a short survey about the total patient experience. For the best results, use a web-based survey that can be completed in the office on a laptop or tablet. If using …
Survey parents and patients regularly.
Survey parents and patients regularly. Create a short survey about the total patient experience. For the best results, use a web-based survey that can be completed in the office on a laptop or tablet. …
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Highlight the practice’s brand.
Highlight the practice’s brand. What are your practice’s competitive advantages? Are current patients and prospective patients aware of these attributes? Communicating the practice’s brand reinforces …
Highlight the practice’s brand.
Highlight the practice’s brand. What are your practice’s competitive advantages? Are current parents of patients and prospective patients aware of these attributes? Communicating the practice’s brand …
Highlight the practice’s brand.
Highlight the practice’s brand. What are your practice’s competitive advantages? Are current and prospective patients aware of these attributes? Communicating the practice’s brand reinforces why …
Highlight the practice’s brand.
Highlight the practice’s brand. What are your practice’s competitive advantages? Are current patients (and parents) and prospective patients aware of these attributes? Communicating the practice’s …
Scripting Tip: Don’t say that a staff member “tried her best.”
Scripting Tip: Don’t say that a staff member “tried her best.” This language suggests that the individual has limitations. However, patients aren’t coming to your practice for limitations. They choose …
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Scripting Tip: Don’t say that a staff member “tried her best.”
Scripting Tip: Don’t say that a staff member “tried her best.” This language suggests that the individual has limitations. However, parents and patients aren’t coming to your practice for limitations. …
Continue Reading about Scripting Tip: Don’t say that a staff member “tried her best.” →
Manage expectations.
Manage expectations. Make sure that patients and their parents fully understand their treatment plans. Parents should know exactly what the treatment entails, including frequency of visits and at-home …
