Advice for the Marketing Coordinator – Connect with staff at referring practices. By visiting their offices, learning their names and building rapport when speaking on the phone, you can strengthen …
For more efficient use of your time, review systems checklists regularly.
For more efficient use of your time, review systems checklists regularly. The practice should have a simple written checklist for every management and marketing system used. Before operating a system …
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For more efficient use of your time, review systems checklists regularly.
For more efficient use of your time, review systems checklists regularly. The practice should have a simple written checklist for every management and marketing system used. Before operating a system …
Continue Reading about For more efficient use of your time, review systems checklists regularly. →
Make sure your tone of voice matches your words.
Make sure your tone of voice matches your words. When you’re greeting patients, you should sound enthusiastic and welcoming, but during hectic days, that can be difficult to pull off. Try to imagine a …
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Advice for the Marketing Coordinator – Connect with staff at referring practices.
Advice for the Marketing Coordinator – Connect with staff at referring practices. By visiting their offices, learning their names and building rapport when speaking on the phone, you can strengthen …
Enforce scheduling policies.
Enforce scheduling policies. When parents call to cancel at the last minute, employ a pleasant script emphasizing that they need to rethink cancelling the appointment. People are busy, but they can be …
For more efficient use of your time, review systems checklists regularly.
For more efficient use of your time, review systems checklists regularly. The practice should have a simple written checklist for every management and marketing system used. Before operating a system …
Continue Reading about For more efficient use of your time, review systems checklists regularly. →
Advice for the Surgical Specialist – Delegate everything you can.
Advice for the Surgical Specialist – Delegate everything you can. Effective leaders learn to work through their teams—not around them. The most successful doctors figure out how to delegate …
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Advice for the Dentist – Avoid getting involved in administrative duties.
Advice for the Dentist – Avoid getting involved in administrative duties. You can’t do it all. That’s why you have a team. You are at your best when you are chair-side, providing optimal care to …
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Advice for the Orthodontist – Assign responsibility for each performance target.
Advice for the Orthodontist – Assign responsibility for each performance target. Every target must be “owned” by the doctor or a staff member. While practice leaders obviously shoulder ultimate …
Advice for the Endodontist – Delegate everything you can.
Advice for the Endodontist – Delegate everything you can. Effective leaders learn to work through their teams—not around them. The most successful doctors figure out how to delegate responsibilities …
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Advice for the Pediatric Dentist – Assign responsibility for each performance target.
Advice for the Pediatric Dentist – Assign responsibility for each performance target. Every target must be “owned” by the doctor or a staff member. While practice leaders obviously shoulder ultimate …
