Advice for the Marketing Coordinator – Set marketing targets for the new year. Measurable targets help drive performance. If the target is to increase referrals 15% annually, you must also set weekly …
Advice for the Marketing Coordinator – Set marketing targets for the new year.
Advice for the Marketing Coordinator – Set marketing targets for the new year. Measurable targets help drive performance. If the target is to increase patient referrals 15% annually, you must also set …
When you experience conflict with another staff member, speak up and look for solutions.
When you experience conflict with another staff member, speak up and look for solutions. Friction between team members is natural in any workplace. When it happens, don’t brood about it or let it …
When you experience conflict with another staff member, speak up and look for solutions.
When you experience conflict with another staff member, speak up and look for solutions. Friction between team members is natural in any workplace. When it happens, don’t brood about it or let it …
To avoid seeming negative, think about something positive.
To avoid seeming negative, think about something positive. It’s only human to have bad days, moodiness or doubts. However, you need to insulate patients from such negativity. Try this: just before …
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Advice for the Treatment Coordinator (TC) – Use the sunset rule.
Advice for the Treatment Coordinator (TC) – Use the sunset rule. It simply states that you will return all phone calls or emails by sunset of that day (or, for your purposes, by the end of office …
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To avoid seeming negative, think about something positive.
To avoid seeming negative, think about something positive. It’s only human to have bad days, moodiness or doubts. However, you need to insulate patients from such negativity. Try this: just before …
Continue Reading about To avoid seeming negative, think about something positive. →
To avoid seeming negative, think about something positive.
To avoid seeming negative, think about something positive. It’s only human to have bad days, moodiness or doubts. However, you need to insulate patients from such negativity. Try this: just before …
Continue Reading about To avoid seeming negative, think about something positive. →
Advice for the Front Desk Coordinator – Use the sunset rule.
Advice for the Front Desk Coordinator – Use the sunset rule. It simply states that you will return all phone calls or emails by sunset of that day (or, for your purposes, by the end of office hours). …
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Advice for the Front Desk Coordinator – Write down patients’ personal details.
Advice for the Front Desk Coordinator – Write down patients’ personal details. Document what you learn about new patients during their first phone call to the practice. At the morning meeting on the …
Advice for the Front Desk Coordinator – Write down patients’ personal details.
Advice for the Front Desk Coordinator – Write down patients’ personal details. Document what you learn about new patients during their first phone call to the practice. At the morning meeting on the …
Check Key Production Indicators (KPIs) Weekly.
Check Key Production Indicators (KPIs) Weekly. To track performance, doctors should use 12–15 KPIs, including: Starts Collections Overhead Number of new patients Case acceptance ratio …
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