Share credit. We all like to get credit for good ideas, and we all dislike people who take credit for others’ thinking. Keep track of the ideas and suggestions expressed by teammates. If you end up …
Turn cost containment into a staff project.
Turn cost containment into a staff project. If practice overhead is higher than 59% of total revenue, there are almost certainly areas where costs can be reduced without negative consequences. The …
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Turn cost containment into a staff project.
Turn cost containment into a staff project. If practice overhead is higher than 42% of total revenue, there are almost certainly areas where costs can be reduced without negative consequences. The …
Continue Reading about Turn cost containment into a staff project. →
Improve interpersonal skills.
Improve interpersonal skills. Whatever your role in the practice, learning how to communicate better with patients will make your job easier… and probably more enjoyable, too. Learn personal details …
Advice for the Front Desk Team – Update patient contact information to reduce no-shows.
Advice for the Front Desk Team – Update patient contact information to reduce no-shows. Remove disconnected phone numbers and bad email addresses from patient databases. On their next visit, ask …
Advice for the Front Desk Team – Update patient contact information to reduce no-shows.
Advice for the Front Desk Team – Update patient contact information to reduce no-shows. Remove disconnected phone numbers and bad email addresses from patient databases. On their next visit, ask …
Advice for the Marketing Coordinator – Improve interpersonal skills.
Advice for the Marketing Coordinator – Improve interpersonal skills. Learn as many personal details (family situation, hobbies, favorite foods, etc.) as you can about referring doctors and their …
Continue Reading about Advice for the Marketing Coordinator – Improve interpersonal skills. →
Advice for the Marketing Coordinator – Improve interpersonal skills.
Advice for the Marketing Coordinator – Improve interpersonal skills. Learn as many personal details (family situation, hobbies, favorite foods, etc.) as you can about referring doctors and their …
Continue Reading about Advice for the Marketing Coordinator – Improve interpersonal skills. →
Offer more value to your patients.
Offer more value to your patients. In today’s post-recession economy, people want more value for their money. For your practice, this means providing excellent customer service, offering multiple …
Advice for the Orthodontist – Always put targets on the agenda for your monthly staff meeting.
Advice for the Orthodontist – Always put targets on the agenda for your monthly staff meeting. To avoid wasting time or forgetting important matters, write down and pass out an agenda before each …
Offer more value to your patients.
Offer more value to your patients. In today’s post-recession economy, people want more value for their money. For your practice, this means providing excellent customer service, offering multiple …
Advice for the Pediatric Dentist – Always put targets on the agenda for your monthly staff meeting.
Advice for the Pediatric Dentist – Always put targets on the agenda for your monthly staff meeting. To avoid wasting time or forgetting important matters, write down and pass out an agenda before each …