Learn to be more empathetic. If you’ve been in your position for a while, it can be tempting to go through the motions when interacting with patients and parents. Whether you’re hearing about a …
Advice for the Scheduling Coordinator – Reserve time for new patients.
Advice for the Scheduling Coordinator – Reserve time for new patients. It’s important to schedule 100% of new patients for appointments within seven days, while their motivation is highest. To make …
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Advice for the Scheduling Coordinator – Make sure patients know how to get to your practice.
Advice for the Scheduling Coordinator – Make sure patients know how to get to your practice. Many patients can now use their cell phones, GPS or online map sites to locate your office, but don’t make …
Learn to be more empathetic.
Learn to be more empathetic. If you’ve been in your position for a while, it can be tempting to go through the motions when interacting with patients and parents. Whether you’re hearing about a …
Advice for the Scheduling Coordinator – Make sure patients know how to get to your endo practice.
Advice for the Scheduling Coordinator – Make sure patients know how to get to your endo practice. Many patients can now use their cell phones, GPS or online map sites to locate your office, but don’t …
Advice for the Dentist – Create a business culture.
Advice for the Dentist – Create a business culture. Your practice is a business. Communicate this concept to your team. Help them understand that your goal as a practice is to not only provide …
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Advice for the Surgical Specialist – Create a business culture.
Advice for the Surgical Specialist – Create a business culture. Your practice is a business. Communicate this concept to your team. Help them understand that your goal as a practice is to not only …
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Advice for the Scheduling Coordinator – Monitor patients with multiple broken appointments.
Advice for the Scheduling Coordinator – Monitor patients with multiple broken appointments. A few children missing appointments may not seem like such an issue. However, imagine the effect of a dozen …
Advice for the Scheduling Coordinator – Monitor patients with multiple broken appointments.
Advice for the Scheduling Coordinator – Monitor patients with multiple broken appointments. A few people missing check appointments may not seem like such an issue. However, imagine the effect of a …
Advice for the Endodontist – Create a business culture.
Advice for the Endodontist – Create a business culture. Your practice is a business. Communicate this concept to your team. Help them understand that your goal as a practice is to not only provide …
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Learn from dissatisfied patients – Don’t take criticism personally.
Learn from dissatisfied patients – Don’t take criticism personally. Don’t interpret a negative comment about the practice as a comment about you personally. By being too thin-skinned, you’ll lose a …
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Learn from dissatisfied patients – Don’t take criticism personally.
Learn from dissatisfied patients – Don’t take criticism personally. Don’t interpret a negative comment about the practice as a comment about you personally. By being too thin-skinned, you’ll lose a …
Continue Reading about Learn from dissatisfied patients – Don’t take criticism personally. →
