Advice for the Orthodontist – Share the practice vision weekly with the team. Team members want to feel that they are part of something bigger… that what they do matters… and that their job is more …
Learn how to distract patients with small talk.
Learn how to distract patients with small talk. Many patients become fearful or anxious about seeing the endodontist. Be prepared to talk about anything but treatment, keeping patients’ minds off …
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Learn how to distract patients with small talk.
Learn how to distract patients with small talk. Many patients become fearful or anxious about seeing the dentist. Be prepared to talk about anything but treatment, keeping patients’ minds off what’s …
Continue Reading about Learn how to distract patients with small talk. →
Learn how to distract patients with small talk.
Learn how to distract patients with small talk. Many patients become fearful or anxious about seeing the surgical specialist. Be prepared to talk about anything but treatment, keeping patients’ minds …
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Advice for the Pediatric Dentist – Share the practice vision weekly with the team.
Advice for the Pediatric Dentist – Share the practice vision weekly with the team. Team members want to feel that they are part of something bigger… that what they do matters… and that their job is …
Advice for the Marketing Coordinator – Set marketing targets for the year.
Advice for the Marketing Coordinator – Set marketing targets for the year. Measurable targets help drive performance. If the target is to increase referrals 15% annually, you must also set weekly and …
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Advice for the Marketing Coordinator – Set marketing targets for the new year.
Advice for the Marketing Coordinator – Set marketing targets for the new year. Measurable targets help drive performance. If the target is to increase referrals 15% annually, you must also set weekly …
Advice for the Marketing Coordinator – Set marketing targets for the new year.
Advice for the Marketing Coordinator – Set marketing targets for the new year. Measurable targets help drive performance. If the target is to increase patient referrals 15% annually, you must also set …
When you experience conflict with another staff member, speak up and look for solutions.
When you experience conflict with another staff member, speak up and look for solutions. Friction between team members is natural in any workplace. When it happens, don’t brood about it or let it …
When you experience conflict with another staff member, speak up and look for solutions.
When you experience conflict with another staff member, speak up and look for solutions. Friction between team members is natural in any workplace. When it happens, don’t brood about it or let it …
To avoid seeming negative, think about something positive.
To avoid seeming negative, think about something positive. It’s only human to have bad days, moodiness or doubts. However, you need to insulate patients from such negativity. Try this: just before …
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Advice for the Treatment Coordinator (TC) – Use the sunset rule.
Advice for the Treatment Coordinator (TC) – Use the sunset rule. It simply states that you will return all phone calls or emails by sunset of that day (or, for your purposes, by the end of office …
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