Get your name out there. Seek opportunities to advertise in community newspapers, school yearbooks and fundraising publications. Sponsor local sports teams, school activities, and other local events. …
Ask patients for feedback.
Ask patients for feedback. Many surgical specialists and teams have only a vague notion of how patients truly feel about their practices. Without specific data, patient satisfaction is difficult to …
Ask patients for feedback.
Ask patients for feedback. Many dentists and teams have only a vague notion of how patients truly feel about their practices. Without specific data, patient satisfaction is difficult to gauge. …
Advice for the Orthodontist – Have lunch with a team member.
Advice for the Orthodontist – Have lunch with a team member. To learn more about your staff members and to give them a better sense of what motivates you, meet with them individually to share a meal. …
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Advice for the Pediatric Dentist – Have lunch with a team member.
Advice for the Pediatric Dentist – Have lunch with a team member. To learn more about your staff members and to give them a better sense of what motivates you, meet with them individually to share a …
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Advice for the Endodontist – Have lunch with a team member.
Advice for the Endodontist – Have lunch with a team member. To learn more about your staff members and to give them a better sense of what motivates you, meet with them individually to share a meal. …
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Advice for the Dentist – Have lunch with a team member.
Advice for the Dentist – Have lunch with a team member. To learn more about your staff members and to give them a better sense of what motivates you, meet with them individually to share a meal. This …
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Advice for the Surgical Specialist – Have lunch with a team member.
Advice for the Surgical Specialist – Have lunch with a team member. To learn more about your staff members and to give them a better sense of what motivates you, meet with them individually to share a …
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Give encouragement and compliments to patients.
Give encouragement and compliments to patients. If patients are doing a great job sitting still for a lengthy procedure, compliment them. They’ll appreciate it and feel better about the appointment. …
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Work with other team members for smoother “hand-offs.”
Work with other team members for smoother “hand-offs.” Usually, where your work ends, someone else’s begins. These “hand-offs”—when patients, tasks or procedures are transferred to other staff …
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Advice for the Front Desk Team – The phone matters more than ever.
Advice for the Front Desk Team – The phone matters more than ever. Get the patient-practice relationship off to a great start by impressing parents of potential patients with excellent verbal skills …
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Give encouragement and compliments to patients.
Give encouragement and compliments to patients. If patients are doing a great job sitting still for a lengthy procedure, compliment them. They’ll appreciate it and feel better about the appointment. …
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