It’s how you say it that counts. With a few simple changes, anyone can improve communication. Start by paying attention to the words you use and how you say them—they have tremendous impact on …
Don’t assume patients understand their insurance.
Don’t assume patients understand their insurance. Educate patients about their insurance coverage. They’ll appreciate your willingness to help… and, in cases where there is no urgency and patients are …
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Use this 9-week follow-up with overdue patients.
Use this 9-week follow-up with overdue patients. Don’t let patients slip into inactive status. When a patient is overdue, initiate this “3 Threes” technique. Place a phone call (preferably to a cell …
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It’s how you say it that counts.
It’s how you say it that counts. With a few simple changes, anyone can improve communication. Start by paying attention to the words you use and how you say them—they have tremendous impact on …
Advice for the Treatment Coordinator – Protect doctor time.
Advice for the Treatment Coordinator – Protect doctor time. No one’s time in the practice is more precious than the orthodontist’s. By taking on non-clinical and administrative activities, you free up …
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Advice for the Treatment Coordinator (TC) – Dealing with shoppers.
Advice for the Treatment Coordinator (TC) – Dealing with shoppers. Follow-up with parents if they say they have already scheduled a consult at another pedo practice. It is critical that you continue …
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Reminder for the Hygienist – Be sure to probe and record pocket depths for patients annually.
Reminder for the Hygienist – Be sure to probe and record pocket depths for patients annually. As you know, periodontal probing is the definitive technique for measuring pocket depths and gives the …
Advice for the Marketing Coordinator – Make marketing a constant for your practice.
Advice for the Marketing Coordinator – Make marketing a constant for your practice. Haphazard marketing invariably generates inconsistent results, which lead to lower production and decreased …
Advice for the Marketing Coordinator – Make marketing a constant for your practice.
Advice for the Marketing Coordinator – Make marketing a constant for your practice. Haphazard marketing invariably generates inconsistent results, which lead to lower production and decreased …
Know the daily production target.
Know the daily production target. When everyone knows what the daily production goal is, your practice will be more likely to reach that objective. By scheduling with the production target in mind, …
Know the daily production target.
Know the daily production target. When everyone knows what the daily production goal is, your practice will be more likely to reach that objective. By scheduling with the production target in mind, …
Know the daily production target.
Know the daily production target. When everyone knows what the daily production goal is, your practice will be more likely to reach that objective. By scheduling with the production target in mind, …
