Advice for the Surgical Specialist – Polish your elective case presentation skills. You may need little or no finesse to close need-based cases. However, when recommending procedures that patients may …
Advice for the Dentist – Present ideal treatment.
Advice for the Dentist – Present ideal treatment. Rather than making assumptions about what treatment patients will accept, provide the information they need—including your recommendations—to make the …
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Advice for the Endodontist – Polish your elective case presentation skills.
Advice for the Endodontist – Polish your elective case presentation skills. You may need little or no finesse to close need-based cases, especially if a patient is experiencing or anticipating pain. …
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Be a team player.
Be a team player. “There’s no ‘I’ in team,” the old saying goes, and it’s true. Excelling at your job requires strong interpersonal skills, which include being courteous, supportive and helpful to …
Be a team player.
Be a team player. “There’s no ‘I’ in team,” the old saying goes, and it’s true. Excelling at your job requires strong interpersonal skills, which include being courteous, supportive and helpful to …
When things go wrong, maintain composure.
When things go wrong, maintain composure. There will be the occasional bad day, difficult parent or patient, wrecked schedule, sick staff member… all of which increase stress. In the face of …
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Be a team player.
Be a team player. “There’s no ‘I’ in team,” the old saying goes, and it’s true. Excelling at your job requires strong interpersonal skills, which include being courteous, supportive and helpful to …
When things go wrong, maintain composure.
When things go wrong, maintain composure. There will be the occasional bad day, difficult parent or patient, wrecked schedule, sick staff member… all of which increase stress. In the face of …
Continue Reading about When things go wrong, maintain composure. →
Ask for testimonials.
Ask for testimonials. Encourage patients to send emails and letters to your office with their feedback and to post comments on social media and review sites. Positive statements from patients build …
Turn compliments into referral opportunities.
Turn compliments into referral opportunities. Parents and adult patients who compliment the doctor or staff members are excellent candidates to ask for referrals. Everyone at the practice can be …
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Turn compliments into referral opportunities.
Turn compliments into referral opportunities. Parents who compliment the doctor or staff members are excellent candidates to ask for referrals. Everyone at the practice can be trained with scripting …
Continue Reading about Turn compliments into referral opportunities. →
Ask for testimonials.
Ask for testimonials. Encourage patients to send emails and letters to your office with their feedback and to post comments on social media and review sites. Positive statements from patients build …
