Refine telephone skills. Even in the age of the internet, the telephone is still the pedo practice’s main lifeline for new patients. Make new parents feel welcome when they call. Effective verbal …
Secure computers at the end of the day.
Secure computers at the end of the day. All practice computers should be shut down or locked when the office is closed to prevent any type of security breach. A running computer could give the wrong …
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Secure computers at the end of the day.
Secure computers at the end of the day. All practice computers should be shut down or locked when the office is closed to prevent any type of security breach. A running computer could give the wrong …
Continue Reading about Secure computers at the end of the day. →
Secure computers at the end of the day.
Secure computers at the end of the day. All practice computers should be shut down or locked when the office is closed to prevent any type of security breach. A running computer could give the wrong …
Continue Reading about Secure computers at the end of the day. →
Never begin a response with “I’m only the…”
Never begin a response with “I’m only the…” When a parent or patient is speaking with you, you are the practice at that moment. Even if you aren’t the right staff member to deal with the question or …
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Never begin a response with “I’m only the…”
Never begin a response with “I’m only the…” When a parent is speaking with you, you are the practice at that moment. Even if you aren’t the right staff member to deal with the question or issue, you …
Continue Reading about Never begin a response with “I’m only the…” →
Don’t try to be the “winner” all the time.
Don’t try to be the “winner” all the time. When the team is brainstorming to solve a problem, by all means put your best thinking forward… but don’t become overly protective of your own thoughts. Be …
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Advice to the Marketing Coordinator – Increase the number of new referring doctors.
Advice to the Marketing Coordinator – Increase the number of new referring doctors. Expanding the pool of referrers by just one GP per year can add significant revenue to the practice’s bottom line. …
Advice to the Marketing Coordinator – Increase the number of new referring doctors.
Advice to the Marketing Coordinator – Increase the number of new referring doctors. Expanding the pool of referrers by just one pediatrician per year can add significant revenue to the practice’s …
Don’t try to be the “winner” all the time.
Don’t try to be the “winner” all the time. When the team is brainstorming to solve a problem, by all means put your best thinking forward… but don’t become overly protective of your own ideas. Be …
Continue Reading about Don’t try to be the “winner” all the time. →
Don’t try to be the “winner” all the time.
Don’t try to be the “winner” all the time. When the team is brainstorming to solve a problem, by all means put your best thinking forward… but don’t become overly protective of your own ideas. Be …
Continue Reading about Don’t try to be the “winner” all the time. →
Designate a training day.
Designate a training day. Much of the training received by ortho team members occurs on the job. That can be an extremely difficult and stressful way to learn. A better method is to schedule training …
