Learn to change. Pediatric dentistry is constantly evolving. So should your skills. Team members should receive yearly training in the appropriate areas, including clinical, administrative and …
Eliminate the #1 cause of stress in your practice—an unorganized schedule.
Eliminate the #1 cause of stress in your practice—an unorganized schedule. Scheduling isn't simply filling in every available line in the schedule. Instead, it is determining how to efficiently use …
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Write the script for a better patient experience.
Write the script for a better patient experience. Every routine interaction between staff and patients contributes to the quality of the patient experience, for better or worse. Well-written and …
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Pay special attention to observation patients.
Pay special attention to observation patients. Devise five or six strategies directed only at observation patients and their families. The goal is to maintain a high level of value and appreciation …
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Write the script for a better patient experience.
Write the script for a better patient experience. Every routine interaction between staff and patients contributes to the quality of the patient experience, for better or worse. Well-written and …
Continue Reading about Write the script for a better patient experience. →
Get to know patients.
Get to know patients. Every time patients come to the practice, try to learn at least one new thing about them. By asking the question, “What have you been up to?” you start a discussion that often …
Understand the change in consumer behavior.
Understand the change in consumer behavior. In the post-recession economy, consumers of all income levels who once made impulsive buying decisions now often postpone spending. This mentality makes it …
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Create a quarterly e-newsletter.
Create a quarterly e-newsletter. It’s important to keep patients and parents updated about services provided, continuing education courses taken by the doctor, staff news and other positive …
Create a quarterly e-newsletter.
Create a quarterly e-newsletter. It’s important to keep patients and parents updated about services provided, continuing education courses taken by the doctor, staff news and other positive …
Understand the change in consumer behavior.
Understand the change in consumer behavior. In the post-recession economy, consumers of all income levels who once made buying decisions quickly now often postpone spending. This mentality makes it …
Continue Reading about Understand the change in consumer behavior. →
Understand the change in consumer behavior.
Understand the change in consumer behavior. In the post-recession economy, consumers of all income levels who once made impulsive buying decisions now often postpone spending. This mentality makes it …
Continue Reading about Understand the change in consumer behavior. →
For Practice Owners – Valuation Factor: The Lease.
For Practice Owners – Valuation Factor: The Lease. If you lease your office space, it can be a critical factor in practice valuation. A lease that expires within a year or two will reduce practice …
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