Advice for the Hygienist – Schedule the next hygiene appointment before patients leave the office. Hygienists need to ensure that 98% of their patients are scheduled at all times. If you have a …
As a team member, stay focused on practice goals.
As a team member, stay focused on practice goals. Surgical practices achieve greater success when all team members know the surgical specialist’s goals and what it will take to reach them. If you’re …
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Advice for the Dentist – Inspire your team.
Advice for the Dentist – Inspire your team. As leaders, doctors can motivate in many different ways. Some use the power of their personality. Others educate their team with practice goals. Regardless …
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Communicate collection policies clearly.
Communicate collection policies clearly. All practice systems relating to the collection of fees should be detailed in writing. This should then be translated into scripts that the financial …
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Advice for the Orthodontist – Inspire your team.
Advice for the Orthodontist – Inspire your team. As leaders, doctors can motivate in many different ways. Some use the power of their personality. Others educate their team with practice goals. …
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Advice for the Endodontist – Inspire your team.
Advice for the Endodontist – Inspire your team. As leaders, doctors can motivate in many different ways. Some use the power of their personality. Others educate their team with practice goals. …
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Advice for the Surgical Specialist – Inspire your team.
Advice for the Surgical Specialist – Inspire your team. As leaders, doctors can motivate in many different ways. Some use the power of their personality. Others educate their team with practice goals. …
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Performance Target: Generate one referral a year from 40–60% of parents.
Performance Target: Generate one referral a year from 40–60% of parents. Satisfied parents will usually be happy to recommend your practice to family members, friends, co-workers, neighbors and …
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Keep finding ways to improve the practice.
Keep finding ways to improve the practice. Everything matters in the parent/patient experience. One seemingly little thing can damage how your practice is perceived. It could be a messy reception …
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Keep it simple for patients with low dental literacy.
Keep it simple for patients with low dental literacy. Some patients who come to your endo practice may not know much about oral health care or root canal treatment. Watch for signs of anxiety or …
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Keep it simple for patients with low dental literacy.
Keep it simple for patients with low dental literacy. Some patients who come to your surgical practice may not know much about oral health care or surgical treatment. Watch for signs of anxiety or …
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Redouble all customer service initiatives within the practice.
Redouble all customer service initiatives within the practice. Excellent customer service is the single most important element to turn prospective patients into actual patients. Practices are wise to …
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