Be a team player. “There’s no ‘I’ in team,” the old saying goes, and it’s true. Excelling at your job requires strong interpersonal skills, which include being courteous, supportive and helpful to …
When things go wrong, maintain composure.
When things go wrong, maintain composure. There will be the occasional bad day, difficult parent or patient, wrecked schedule, sick staff member… all of which increase stress. In the face of …
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Ask for testimonials.
Ask for testimonials. Encourage patients to send emails and letters to your office with their feedback and to post comments on social media and review sites. Positive statements from patients build …
Turn compliments into referral opportunities.
Turn compliments into referral opportunities. Parents and adult patients who compliment the doctor or staff members are excellent candidates to ask for referrals. Everyone at the practice can be …
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Turn compliments into referral opportunities.
Turn compliments into referral opportunities. Parents who compliment the doctor or staff members are excellent candidates to ask for referrals. Everyone at the practice can be trained with scripting …
Continue Reading about Turn compliments into referral opportunities. →
Ask for testimonials.
Ask for testimonials. Encourage patients to send emails and letters to your office with their feedback and to post comments on social media and review sites. Positive statements from patients build …